Privacy Policy

By using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Website or services.

1. Information We Collect

We may collect the following types of information:

 a. Personal Information

- Name

- Contact details (e.g., email address, phone number)

- Address  (for pick-up and drop-off locations)

- Payment information (e.g., credit/debit card details, processed securely via a third-party payment gateway)

- Booking details (e.g., trip dates, times, and destinations)

 b. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website, analyze trends, and administer the site. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

- To provide and manage our taxi services.

- To process bookings and payments.

- To communicate with you about your bookings, inquiries, or feedback.

- To improve our Website and services.

- To comply with legal obligations and enforce our terms and conditions.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

- Performance of a contract: To fulfill your taxi booking requests.

- Consent*: When you provide explicit consent for specific purposes (e.g., marketing communications).

- Legitimate interests: To improve our services and ensure the security of our Website.

- Legal obligations: To comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

- Service providers: Third-party vendors who assist us in operating our Website, processing payments, or delivering services.

- Legal authorities: When required by law or to protect our rights and safety.

- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal information:

- Access: Request a copy of the data we hold about you.

- Rectification: Correct inaccurate or incomplete information.

- Erasure: Request deletion of your data under certain conditions.

- Restriction: Limit the processing of your data.

- Objection: Object to the processing of your data for specific purposes.

- Data portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us at welcome@luxlinetaxichichester.co.uk

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted or anonymized.

 8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: welcome@luxlinetaxichichester.co.uk

LuxLite Taxi Chichester LTD

ICO :     ZB864429

This Privacy Policy is designed to be clear and transparent. Make sure to adapt it to your specific business operations and legal requirements.